FREQUENTLY ASKED QUESTIONS
How long do your drinks last?
All of our drinks are flash pasteurised so they keep their fresh flavour which means that each bottle has a 12 month shelf life, the best before end date can be found on every bottle neck. Once opened please consume within 48 hours.
Do I need to keep them in the fridge?
Because our drinks as pasteurised there’s no need to keep them in the fridge, however we do recommend they are best kept in a cool dry place and out of direct sunlight
How do I serve them?
Every order comes with a serving guide to help you achieve the perfect pour, but we recommend that you #wake the bottle, pour into a cocktail shaker, add a handful of ice and #shake for 10-15 seconds, then strain and #serve into your preferred glass. Our Mojito is already carbonated so simply pour over ice.
What are your delivery terms?
We deliver across the UK via DHL. They are sent on a 2-3 Day Delivery service operating Monday – Friday only. Orders need to be placed via our website before 2pm each day anything after will be sent the following working day. We offer a Saturday Express delivery service at a premium cost which is advertised during checkout. Please note during busy periods a next day delivery service may not be possible and this can alter to 2-3 days.
Are your products suitable for vegans?
Yes! All of our drinks are 100% vegan, gluten and nut free and all nutritional information is displayed on the bottle. We’re happy to answer any questions on ingredients or allergens, just drop us an email at email@example.com and we’d be happy to help
Are you launching any new flavours?
We are currently in development stages to release 3 new flavours this 2023. What would you like to see? Make sure you’re following us on social media @tappdcocktails for all exciting updates!
35 Progress Road
On the very rare occasions a breakage occurs or goods are faulty, we will happily offer a replacement or a credit on the return of the items in question. We must be notified of such within 3 working days and the goods returned within a further 7 days.